All items in the Scabby Robot Shop are designed and made by me, Jill Harrell.
Copyright reserved 2006-2011 Jill Harrell.

Payment

All prices are listed in US dollars. Paypal is my preferred method of payment, but personal checks and money orders are also accepted. CA residents are automatically charged sales tax. Please note, items do not ship until payment has cleared.

If I have not received payment or note regarding payment within 48 hours of order, I reserve the right to cancel the order.

Shipping

I ship USPS standard mail to keep costs as low as possible. Items leave within 5 days of receipt of payment, though I usually get them out within 1-2 days. I send the buyer a confirmation email to notify when the order will ship. If you require expedited shipping, please send me a note and we can work out the details.

Refunds and Exchanges

All sales are final.
If an item gets lost in the mail, please do contact me and we can arrange a replacement or refund. Due to the nature of running a small shop, I cannot afford to give refunds for any other reason.

Additional Policies and FAQs

I want you to be happy with your purchase from my shop! Questions and feedback are always appreciated. Please don't hesitate to contact me at jill [!at] scabbyrobot.com.